SUPPORT CENTRE

Frequently asked
questions.

How do I receive my key?

Once PayFast confirms your payment, ALITA securely assigns an unused license key and sends it to the email address used at checkout.

How long does activation take?

Payment confirmation and key delivery are normally automated. Allow a few minutes, then contact support if it has not arrived.

Can I transfer a license?

License terms govern activation and transfers. Please review the license agreement or contact support before changing devices.

How do I install ALITA?

Your license email includes download and installation instructions for your MetaTrader environment.

Does ALITA guarantee profit?

No. Trading involves significant risk and past performance does not guarantee future results. Read the risk disclaimer before use.